Shipping policy

1. Shipping Costs

· Shipping costs are borne by us for the orders above 1000 INR in India. 

· For orders below 1000 INR, shipping cost of 100 INR is charged in India.

· For orders from foreign country, shipping charge is calculated on the basis of order weight. You may contact us on rajenderclayhandicraft@gmail.com for details.

2.  Delivery Terms

2.1 Transit Time Domestically

· In general, domestic shipments vary according to the area. Some shipments take 2- 4 days while some take 3- 10 days to reach the destination.

· To get more details on how much time the shipment will take on your area you may contact us on our email or phone.

2.2 Dispatch Time

· Orders are usually dispatched within 2 business days

· In case the order gets delayed by more than 2 days, our customers may contact us on our email at rajenderclayhandicraft@gmail.com or our phone at +91-9717852917

  

2.3 Change of Delivery Address

· For change of delivery address requests, we are able to change the address at any time before the order has been dispatched. You may request for address change at our email: rajenderclayhandicraft@gmail.com or our phone at +91-9717852917

3. Tracking Notifications

Upon dispatch, customers will receive a tracking link from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider.

4. Cancellations

If you change your mind, we are able to accept cancellations at any time before the order has been dispatched. You may request for cancellation at our email: rajenderclayhandicraft@gmail.com or our phone at +91-9717852917

5. Customer service

For all customer service enquiries, please contact us at +91-9717852917 or our email: rajenderclayhandicraft@gmail.com